Help Center:

App Training videos:

New app features:

New internet, Router/modem? Follow these instructions: CLICK HERE

New cloud app now available! Control your lights from anywhere. Follow these instructions: CLICK HERE

App updates: app updates will happen through your device’s app store.

Firmware Updates: (Firmware controller updates only happen occasionally, maybe once or twice a year).

If you need administrative/installation help from Level5 Lighting, please connect with us using the form below. Thank you!

Known Issue

Cloud app connection issue due to server crash on Sept 18th, 2023. Click here for instructions to resolve the issue.
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